How to prepare feedback emails course completion?

Importance of feedback after course completion & how to build templates for the same

Hey there! 

Another Wednesday calls for another bulletin. This week's bulletin focuses on the importance of feedback after course completion & how to build templates for the same. A great course enhances employee productivity and helps in increasing the company’s revenue. 

But, to create an engaging program, you must gather relevant suggestions from the audience and alter your courses accordingly. There are multiple ways of evaluating your training programs but one of the most effective ways to do that is by sending out emails to the employees. 

With this bulletin, we have brought email templates for you to get started. 

What to include in your post-training mail?

Prepare a dynamic template without wasting much time so you can edit it whenever your requirements change.

The mail should include the following things: 

1.     Why: You need to have a definite purpose for why you are sending the email. For instance, if you want to create a new training program or want to create a follow-up session, it should be mentioned in the email. 

2.     Who: Decide to whom you want to send the emails. It may be HR, the L&D team, customers, or partners. It purely depends upon the occasion and what information you want to collect. 

3.     How: it is also important how you deliver the content from your forms to get the information that is useful for you. 

You can prepare a form and share it along with the mail. You must avoid questions like what you think of this course and add questions that are more measurable to get an idea of how your course performed.

You can add the following questions:  

·      How would you rate your instructor?

·      How would you rate the content of your course?

·      What was the structure and engagement factor of the course?

·      What is the duration of your tests and are you satisfied with them?

You can ask whatever questions you feel will provide them with better inputs to improve your courses. You can have a combination of objective and subjective questions to get the best results and evaluation. 

You can send your trainees emails with a link to the form to get their feedback and improve the experience. 

4.     When: it also depends upon what information you want to collect. For instance, if you want to know if they found the course useful, you can send the forms right away. But, if you want to know what knowledge they retained, you can send the form a few days after. 

Here are some points you should consider:

·      Keep your answers anonymous 

·      Make sure it is tailored as per the company’s voice. 

·      Make your mail short and attach the mail 

Here are a few of the email templates for your post-training surveys: 

Template 1: Internal training (employees)

Subject line: (course name)-We would love to improve!

Dear (employee name), 

We would love to have your feedback on the (course name) course we just finished. We are trying to curate the best courses for you, so could you fill out the form by (last date)

Follow the link: (add link)

If you have any questions, please let me know. 

Thanks in advance for your time. 

Thanks, and regards 

(Name and signature) 

Template 2: external training (partners, customers)

Subject line: (course name) - your valuable opinion matters

Thank you for attending the (course name) course. I hope it was insightful. 

We would love your feedback for the course, and your answers will be anonymous. It will take just a few minutes to fill out the form. Follow the link: (add link)

If you have any questions, please reply to this email. I will be waiting for your feedback.

Thank you in advance for your time. 

(Name and signature)

Take the help of these templates to form your surveys for evaluation. I hope this week’s bulletin was insightful and will help you evaluate your courses better. 

We would love to hear your reviews. You can send your suggestions and any content requests over here.

Drop your suggestions in the comments.